Mobile Crisis Team Lead

PEAK WELLNESS CENTER

Peak Wellness Center aspires to be the absolute best by embracing five core values: Community, Compassion, Excellence, Responsiveness and Trustworthiness! We are boldly dedicated to strengthening our community through wellness and empowering ourselves and others toward excellence.

An inclusive, private, nonprofit clinic, Peak keeps high-quality services affordable for anyone in the community by accepting most insurance, Medicare, and Medicaid while also offering a sliding fee scale based on financial status. Fully certified by the Behavioral Health Division of the Wyoming Department of Health, Peak has achieved internationally recognized CARF accreditation for excellence in the fields of mental health care and substance abuse treatment.

Job Description

Peak Team Lead

Position Level:

Middle Management

Reports to:

Supervisor

Degree Requirements:

A Master's degree or higher, in psychology, social work, counseling or related field; or a Bachelor's degree in psychology, social work, counseling or related field with four years of mental health experience, with a minimum of two years experience working in the mental health field

ROLE SUMMARY

Provide and coordinate clinical services throughout the course of an individual's treatment.  Ensure treatment practices of the clinical team and other staff are in accordance with practice standards, are appropriate to client needs and in compliance with agency standards.  Professionalism, ethical conduct and active participation with colleagues is essential and included treatment coordination between other Peak Wellness staff and community providers.

CORE RESPONSIBILITIES:

Responsibilities and Duties:

1.  Receives referrals for services from the Referral Team.  Refers inappropriate referrals to appropriate community services provider(s).

2.  Complete required clinical documentation, including Clinical Assessments, Treatment Plans, FARS/CFARS, SED forms, etc., in a timely manner.

3.  Provides individual, marital, family, group, and rehabilitative services as appropriate to the client needs.  Makes appropriate referrals as needed during course of treatment.

4.  Maintains the Agency standard of expected minimum direct services productivity (25 hours per week).

5.  Develops and maintains positive working relationships with other community providers, coordinating to provide joint treatment as needed.

6.  Maintains case records to reflect course of treatment as reflected in the Treatment Plan, and prepares written reports regularly, as needed, all in a timely manner.

7.  Provides emergency services during work hours and after hours as assigned.

8.  Provides program and case consultation and education services internally and to other community groups and individuals.

9.  Participates in agency program development activities.

10.  Provides liaison services for local, regional and state hospitals to ensure continuity of care for Clinic clients.

11.  Maintains therapeutic responsibility for the collection of fees.

12.  Attends staff meetings, supervisor conferences, treatment team meetings and other activities, which ensure the smooth function of clinic operations.

13.  Provides mental health evaluations and prepares reports of findings and recommendations.

14.  Coordinates treatment team meetings as needed which may include staff, or other persons or organizations directly involved with the treatment of the client.

15.  Assists in training, groups, and other staff as requested.

16.  Supervises staff in providing skill training for clients assigned, on a weekly basis.

17.  Other duties as assigned by the Supervisor, Clinic Director, or Chief Clinical Officer.

Supervisor - Lead Responsibilities:

  1. Ensure that supervisees perform their job responsibilities as described in their job descriptions.  Provide supervisees with information regarding the agency that is required in order for them to adequately perform their assigned responsibilities.
  2. Provide periodic feedback to supervisees regarding the agency's expectations for the performance of their job responsibilities.

3.  Assist clinical supervisees to develop and implement effective treatment for their clients. Activities include:

             a. Reviewing clinical assessments with supervisees to ensure they are thorough and complete.

             b. Reviewing initial and subsequent treatment plans with supervisees to ensure that treatment plans are consistent with other documentation including the clinical assessment, reflective of clinical and cultural needs of the client, that treatment plans are clear and logical, that the client has participated in the development of the treatment plan, and that the treatment plan is clinically appropriate and reflective of current best practices.

            c. Ensuring that required assessments (FARS/CFARS, ASI, Basis-24) have been completed in conjunction with the treatment plan, and that the results of the assessment have been utilized in the development of the treatment plan.

            d. Addressing complex clinical issues in the treatment of high-risk clients, unimproved clients, treatment failures and critical incidents.

4. Ensure that supervisees are knowledgeable of and comply with all agency policies and procedures.  Activities include:

           a. Monitoring clinical documentation, including progress notes, to ensure that it is accurate, consistent with the plan of treatment, reflective of the treatment provided, and completed in compliance with agency policies.

           b. Ensuring that all clinical documentation is completed and submitted on a timely basis in compliance with agency policies. 

           c. Ensuring that supervisees comply with agency ethical standards, the professional standards of their field, and all legal aspects of clinical practice.

5. Assist staff with addressing problems with client accounts.

6. Assist supervisees to efficiently utilize agency resources.

7. Assist supervisees to identify ways in which they may evaluate and improve the quality of their services and respond productively to feedback from quality improvement activities. Assist supervisees to develop individualized plans for professional development, including issues of cultural competence.

8. Evaluate the performance of supervisees annually or more often as determined by agency policies.

9. Encourage supervisees to participate in continuous quality improvement activities designed to improve the accessibility of, efficiency of, effectiveness of, and consumer satisfaction with program, clinic, and agency services.

10. Assist all staff in promoting a healthy, comfortable and supportive working environment.

SKILLS, KNOWLEDGE, AND ABILITIES

1. Proficient with MS Office, Outlook and Internet Explorer
2. Excellent organization skills and attention to detail
3. Demonstrates an independent work initiative, sound judgment and attention to detail
4. Ability to handle multiple tasks simultaneously
5. Proficient with standard office equipment

BENEFITS:

1. Medical, dental, vision, disability and voluntary term life coverage available
2. Paid vacation and sick leave
3. Paid holidays
4. Immediate Voluntary 403(b) retirement
5. Clinical supervision provided
6. Staff development and training available
7. HRSA approved site (student loan repayment)