The Residential Program Manager is responsible for overseeing residential programming. Provides on-going assessment, crisis intervention, individual, family, and group therapy and case management services. Develops strength-based service plans, monitors treatment progress, documents interactions and maintains electronic clinical records and other reporting data for individuals with mild to severe mental illness and/or substance use disorders. Coordinates with internal as well as external supportive services to plan and arrange for necessary services to meet the client’s needs post hospitalization. Ensures professional interface with Behavioral Health Organization partner for utilization management. Collaborates with clinical supervisor, other team members and psychiatrist regarding treatment.